Your Superfocus glasses have a unique identification number engraved on the back of the bridge and a toll-free 800 number inscribed on the arms. If you were to misplace your glasses and someone finds them, they can call that 800 number and we will make arrangements for your glasses to be returned to you.
For a modest optional fee, you can also enroll in our Loss and Damage Protection program; if your Superfocus glasses are irretrievably lost – or damaged in any way – we will replace them for half the original purchase price.
You can purchase loss and damage protection when you buy your Superfocus glasses, and renew it annually. You are limited to one replacement for each 12-month period.
Obtaining your replacement Superfocus glasses
When purchasing loss protection, you will receive a certificate together with your Superfocus glasses.
If you have lost your Superfocus glasses, fax this certificate to Superfocus at 1-818 785 7774 or phone Customer Service at 1-800 900 3700 with the loss and damage protection certificate number (Please be sure we have your current address).
A replacement pair of Superfocus glasses will be shipped to you within two weeks after you notify us.
Your credit card will be charged for half your original purchase price on the date your replacement pair is shipped. We will send you email confirmation that your Superfocus glasses have been shipped and charged to your card.
“Today I wore Superfocus on the golf course. For the first time, with a quick adjustment, I could see the area between my ball and the cup in perfect focus when putting. This has always been a mid-range area that I had just accepted as a bit fuzzy.”- DH
